After-sales Service
Service undertaking

To enhance the reputation and establish corporate image, we are following High Quality & Customer Satisfaction to make the following promise to our customer: Best price, best service and the most reliable quality.

һQuality promise
1. Have manufacturing and testing report.
2. Product quality needs to be confirmed before packing and shipping.

Price promise
1. Use brand spare parts to assemble our machines to ensure the quality stable and advanced.
2. Offer the reasonable price to our customer without reducing technical performance or changing spare parts.

Delivery promise
1. Delivery time: according to customer requirements to complete and ship.
2. Delivery documents with the machine:
Manuals of technical maintenance and Repair
Installation Plan
Instruction of Spare parts
Spare parts and easily-worn parts list.

ġService promise
1. Service tenet: rapid, decisive, accurate, thoughtful and thorough
2. Service target: customer satisfaction
3. Service principle: free to maintain and replace quality defected parts during the warranty period. Out of this period we will charge cost price of maintenance and replacement.

Well offer technical support to our customer more than 3 times once a year.

Shanghai Zhanhong Machinery Co., Ltd.

Copyright©China Shanghai Zhanhong Machinery Co.,Ltd.   Address: No.353,Xinyu Road,Songjiang conomic Development Zone,shanghai City,China
Record No.: 05034880 of Shanghai ICP